1. Introduction

At Daleum ("we," "our," or "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, services, or tools (collectively, the "Services").

Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by all terms of this Privacy Policy.

2. Information We Collect

We may collect several types of information from and about users of our Services, including:

2.1 Personal Information

When you register for an account, make a purchase, or otherwise interact with our Services, we may collect personally identifiable information such as:

• Name
• Email address
• Billing information
• Account credentials
• Any other information you choose to provide

2.2 Usage Information

We may also collect information about how you access and use our Services, including:

• Log data (IP address, browser type, pages visited, time spent)
• Device information (device type, operating system)
• Tool usage patterns and preferences
• Content inputs provided to our AI tools

2.3 Cookies and Similar Technologies

We use cookies and similar tracking technologies to track activity on our Services and to hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Services.

3. How We Use Your Information

We may use the information we collect for various purposes, including to:

• Provide, maintain, and improve our Services
• Process transactions and send related information
• Create and manage your account
• Send administrative information, such as updates, security alerts, and support messages
• Respond to your comments, questions, and requests
• Understand how users interact with our Services
• Develop new products and services
• Personalize your experience
• Protect against, identify, and prevent fraud and other illegal activity
• Comply with our legal obligations

We may also use the content you input into our AI tools to improve our AI models' accuracy and effectiveness. In such cases, this data is anonymized and aggregated with other user data.

4. How We Share Your Information

We may share your personal information in the following situations:

4.1 Service Providers

We may share your information with third-party service providers that perform services on our behalf, such as payment processing, data analysis, email delivery, hosting, customer service, and marketing assistance.

4.2 Business Transfers

If we are involved in a merger, acquisition, financing, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any change in ownership or the use of your personal information.

4.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

4.4 Protection of Rights

We may disclose your information to protect the rights, property, or safety of Daleum, our users, or others.

5. Data Security

We have implemented appropriate technical and organizational security measures designed to protect your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process the data, and whether we can achieve those purposes through other means.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, which may include:

• The right to access the personal information we have about you
• The right to correct inaccurate or incomplete information
• The right to delete your personal information
• The right to restrict or object to our processing of your personal information
• The right to obtain a copy of your personal information in a structured, machine-readable format
• The right to withdraw consent at any time, where we rely on consent to process your personal information

To exercise these rights, please contact us using the information provided in the "Contact Us" section below. We may need to verify your identity before responding to your request.

8. Children's Privacy

Our Services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from children without verification of parental consent, we will take steps to remove that information from our servers.

9. Third-Party Links

Our Services may contain links to third-party websites and services that are not owned or controlled by Daleum. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. We encourage you to be aware when you leave our Services and to read the privacy policies of each website you visit.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

privacy@daleum.com